OwskiMedia Privacy Policy
Introduction
This Privacy Policy outlines OwskiMedia Ltd (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.owskimedia.co.uk (" Site ") or otherwise share personal information with us (collectively: " Users "). OwskiMedia Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. As a social media management company specialising in Instagram growth services, we value the trust you place in us when sharing your personal data.
User Rights
As a user of our services, you have certain rights concerning your personal information under the GDPR and other applicable privacy laws. These rights include:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal data we hold about you.
- Deletion: You may request that we delete your personal data, subject to certain legal restrictions and requirements.
- Withdrawal of Consent: You may withdraw your consent to our processing of your personal data, where applicable.
- Opt-Out: You have the right to opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Data Collected
We collect different types of personal information from our clients for various purposes. We gather the following data:
a. Billing Information
- Name, address, IP address, payment information (credit card or PayPal)
- Collection methods: forms and third-party tools
b. Customer Support/Providing Service
- Email, phone number, Instagram username, password, target audience
- Collection methods: forms or by email
c. Marketing
- Collection methods: forms
- Clients can opt out
Grounds for data collection
We collect your personal information for the following purposes:
- Billing: We collect your name, address, IP address, and payment information to process payments and manage your account with us. This information enables us to fulfill our contractual obligations and maintain accurate financial records.
- Customer Support/Providing Services: We gather your email, phone number, Instagram username, password, and target audience information to provide our social media management services, including Instagram growth. This data allows us to tailor our services to your specific needs, communicate with you effectively, and offer you personalised customer support.
- Marketing: We collect your email address for marketing purposes, such as sending you newsletters, promotional materials, or updates about our services. You have the option to opt out of these communications at any time.
By collecting this information, we can better understand your needs, improve our services, and enhance your overall experience with OwskiMedia Ltd.
Data Storage and Security
OwskiMedia Ltd takes the security of your personal information seriously. We store your data securely, using encryption and password protection to safeguard it from unauthorised access. We have implemented industry-standard security measures to ensure that your data remains protected throughout its lifecycle, from collection to storage and, ultimately, disposal. The duration for which we retain your personal information depends on the purpose for which it was collected and any legal or regulatory requirements that may apply.
Third-Party Sharing
In some cases, we may need to share specific personal information, such as your Instagram details, with our subcontracted staff to provide our social media management services effectively. We only share the necessary information with our staff, and we require them to adhere to strict confidentiality and data protection standards. They are obligated to maintain the privacy and security of your information and are prohibited from using it for any purpose other than to carry out the services they are providing on our behalf.
Compliance with GDPR and Other Applicable Privacy Laws
OwskiMedia Ltd is committed to complying with the General Data Protection Regulation (GDPR) and any other applicable privacy laws that govern the collection, use, storage, and sharing of personal information. We continually review and update our processes and procedures to ensure that we adhere to the highest standards of privacy protection and maintain transparency with our clients.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
Transfer of data outside the EEA
Updates or amendments to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at customerservices@owskimedia.com
OwskiMedia Ltd
20-22 Wenlock Road
N1 7GU
London, United Kingdom
Last Modified 20/04/2023
