Unravelling the Causes of Blacked-Out Instagram Messages

The primary cause of the blacked-out Instagram messages issue is believed to be a bug introduced in a recent Instagram update. This bug seems to affect the display of DMs, causing them to be obscured by a black or grey box. It's important to note that this is an Instagram-wide issue, not limited to specific mobile devices, operating systems, or mobile carriers.

The issue is not related to your internet connection or any settings on your device. It's a problem originating from Instagram itself, and it's one that the company will need to address. However, while we wait for a permanent fix from Instagram, there are a few workarounds that can help you manage the situation. In the next section, we'll explore these solutions, including updating your Instagram app and switching your phone to dark mode.

How to Fix Blacked-Out Instagram Messages

The first step to resolving the blacked-out messages issue is to update your Instagram app. Instagram's software engineers are likely aware of the issue and may have already released an update to fix the bug. To ensure that your app is the latest version, visit your device's app store and check for available updates for Instagram. If an update is available, install it and check if the problem has been resolved.

If updating the app doesn't fix the issue, another workaround is to switch your phone's settings to dark mode. Some users have reported that this eliminates the black boxes, making the messages readable again. To switch to dark mode, navigate to your phone's settings and select the dark mode option. This change will apply to your entire phone, not just Instagram, but it's a small price to pay for being able to read your messages again. .

Checking Instagram's System Status

If you're still experiencing the blacked-out messages issue after trying the above solutions, it's a good idea to check if Instagram is currently down or under maintenance. System-wide issues could be causing the problem, and if that's the case, the issue will likely resolve itself once Instagram is back up and running. There are several websites available that provide real-time status updates for various apps, including Instagram.

Reaching Out to Instagram Support

If all else fails, it may be time to contact Instagram's customer support team. They can provide further assistance and possibly offer other solutions to the problem. You can find their contact information on Instagram's official website. Remember, you're not alone in this - many users are experiencing the same issue, and Instagram is undoubtedly working on a fix.

Conclusion

Blacked-out Instagram messages can be a frustrating issue, but there are solutions available. Whether it's updating your app, switching to dark mode, checking Instagram's system status, or reaching out to Instagram support, there are several steps you can take to resolve the issue. At OwskiMedia, we're committed to helping you navigate these challenges and make the most of your Instagram experience. Stay tuned to our blog for more tips and solutions for your Instagram needs.